Once you have logged in to the Fitopets S.L. website, so-called “session cookies” are used to identify you for the duration of your visit. These session cookies will expire automatically when you log out or close the browser.
Certain identifying features are assigned to you when following external advertising links or banners, and cookies may be used to help assign suitable discount codes.
You can disable cookies in your browser settings, restrict them to certain sites or set your browser to notify you whenever a cookie is sent. You can also delete cookies from your computer hard drive whenever you wish. Please bear in mind that many Fitopets S.L. services will not work either correctly or at all without the use of certain cookies. For more information on how to personalize your cookie settings, see the Help bar of your internet browser.
2. Cookies required for our cart system (Magento 1) to properly work
|external_no_cache||A flag that indicates if caching is disabled.||Not expiring||Fitopets|
|persistent_shopping_cart||The session key.||Not expiring||Fitopets|
|Stf||If product links were sent to friends, stores the timestamps in the format:
|pollN||A poll ID that indicates if a vote has occurred.||Not expiring||Fitopets|
|frontend||Session ID||Not expiring||Fitopets|
|guest-view||Allows guests to edit their orders.||Not expiring||Fitopets|
3. Cookies used for web analysis
3.1. Google Analytics
|_ga||Used to distinguish users.||2 years|
|_gid||Used to distinguish users.||24 hours|
|_gat||Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named
|AMP_TOKEN||Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.||30 seconds to 1 year|
|_gac_<property-id>||Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.||90 days|
If you wish, you can also prevent Google from collecting and processing the data (including your IP address) by downloading and installing the browser plug-in available here
|_hjClosedSurveyInvites||Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.||365 days||Hotjar|
|_hjDonePolls||Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.||365 days||Hotjar|
|_hjMinimizedPolls||Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.||365 days||Hotjar|
|_hjDoneTestersWidgets||Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.||365 days||Hotjar|
|_hjMinimizedTestersWidgets||Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.||365 days||Hotjar|
|_hjIncludedInSample||Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.||365 days||Hotjar|
|hblid||a visitor identifier that we use only on your site to remember this visitor between visits||Not expiring||Olark|
|wcsid||a session identifier that we use only on your site to keep track of a single chat session||Not expiring||Olark|
|olfsk||storage identifier that we use to maintain chat state across pages (e.g. message history)||Not expiring||Olark|
|_okbk||extra state information (e.g. chat box being open/closed)||Not expiring||Olark|
|_ok||most recent Olark site ID (security measure)||Not expiring||Olark|
|_oklv||the Olark loader version (for improved caching)||Not expiring||Olark|
|_okla||used for caching purposes (loaded from CDN vs. loaded from our infrastructure)||Not expiring||Olark|
|_okgid||group id the visitor is locked to||Not expiring||Olark|
|_okac||used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed||Not expiring||Olark|
|_okck||used to test whether the visitor's browser allows cookies to be stored||Not expiring||Olark|
Olark is an advanced chat and customer support application that help us deliver the best possible customer support.
4. Cookies used for advanced marketing
4.2. Google Ads
For more information about Google technologies, please take a look at Google Privacy Policies
5. Cookie settings on our website
Each user has a total control over cookies and can decide by himself, which cookies will be stored on their device.
To ensure proper user experience and optimal service, we suggest accepting all cookies.
Magento cookies required for the website to work
Cookies required for web analysis and advanced marketing
6. Cookie settings for specific browsers
Cookies can be controlled and changed in your browser too. For more information please refer to the articles below:
- Internet Explorer 11
- Internet Explorer 10
- Internet Explorer 9
- Internet Explorer 7 in 8